teko4d Privacy Policy

This page describes what we collect when you use teko4d and how we keep that data protected. We at teko4d process personal information—such as your email, identity documents, and payment details—only to operate our sportsbook and gaming platform, verify your account, and comply with applicable law. Our commitment is to handle your data transparently and securely throughout your relationship with us.

When you open an account on teko4d, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a virtual account (mobile banking, local payment, online payment, e-wallet), or participate in our football sportsbook, live-dealer tables, slot games, or esports markets, we collect certain information. We use this information solely to provide our service and protect both you and our platform from fraud or misuse.

What data we collect on teko4d

We collect your email address when you register an account on teko4d. We also ask for your full name, date of birth, and residential address as part of our know-your-customer (KYC) verification process. This information is required to comply with applicable gaming regulations and to prevent fraud. When you verify your identity, we may request a scan or photograph of your national ID or passport, which we store securely in encrypted form.

When you deposit funds using DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive transaction details from the payment provider—such as the amount, timestamp, and your e-wallet account identifier. If you deposit via virtual account transfer through mobile banking, local payment, online payment, or e-wallet, we record your bank account holder name and the reference number you provide. We do not store your payment card numbers or e-wallet passwords; payment processors handle those directly.

We also collect gameplay data—such as your game selections, bet history, and withdrawal requests—to maintain your account and resolve any disputes. Your IP address and device information are logged for security purposes and to detect unauthorized account access.

How we use your information on teko4d

We use your identity information to verify that you are the legitimate account holder and to comply with anti-money-laundering regulations. We use your payment details to process deposits and withdrawals, and to reconcile transactions with our payment partners. For example, when you request a withdrawal to your mobile banking account, we match your withdrawal request against your stored local payment identifier to ensure the funds reach the correct recipient.

We use your gameplay and betting history to monitor for fraudulent activity, to calculate any outstanding bonuses or playthrough requirements, and to respond to your support inquiries. We do not sell or share your personal data with third parties for marketing purposes. We may share anonymized, aggregated data (such as total users or betting volume) with business partners and regulators, but this data cannot identify you individually.

Third-party processors and data location

Our payment processors—including online payment, e-wallet, mobile banking, local payment, online payment, and the major banks—receive transaction data as part of normal payment processing. These processors have their own privacy policies, and we recommend you review them. We also use cloud storage providers to back up account data; these providers operate under strict data-protection agreements with us and may store data in jurisdictions outside Indonesia.

Our servers may be located in multiple regions. Data transferred outside your jurisdiction is protected by contractual safeguards that require processors to meet the same security standards we maintain. We do not transfer data for processing to jurisdictions known for weak data protection unless required by law.

How long we keep your data

We retain your account information—including identity documents, deposit history, and gameplay records—for as long as your account is active. After you close your account, we keep transaction and verification records for a period required by applicable law (typically several years) to meet regulatory and tax obligations. We delete personal data such as scanned IDs after this period, unless we are legally required to retain it longer.

Cookies and security measures on teko4d

We use cookies and similar tracking technologies to keep you logged into teko4d, to remember your preferences, and to track how you use our platform. Essential cookies are necessary for our service to function; analytical cookies help us understand user behaviour and improve our platform. You may disable non-essential cookies in your browser settings, though this may limit some teko4d features.

We protect your data using industry-standard encryption (HTTPS), secure password hashing, and regular security audits. Our team limits access to personal data to employees and contractors who need it to perform their duties. However, no security system is entirely risk-free; if you believe your account has been compromised, contact our support team immediately through the teko4d platform.

Contact us and your data rights

If you have questions about how we handle your data on teko4d, or if you wish to exercise any of your rights (such as requesting access to your data), you may contact our support team through your account portal. We will respond to your request within a reasonable timeframe. This privacy policy may be updated periodically to reflect changes in our practices or applicable law; we will notify you of material changes through your account dashboard or email.

By using teko4d, you acknowledge that you have read and understood this privacy policy. Our service is available only where local law permits online gaming and sportsbook access. Your continued use of teko4d indicates your consent to the data practices described here.